You have a right to cancel your order for goods from the date of the contract and up to 7 working days, starting from the day after you receive the goods. We will return your money within 30 days of receipt of cancellation. You will have to pay the cost of returning the goods. If you do not return the goods as requested and we collect the goods from you we can make a reasonable deduction from the refund to cover the direct cost of collecting the goods. In the event that the items we despatched were heavy/palletised, we would need to charge for the original delivery of the order to you.

You lose the right to cancel a goods contract if:

The goods have been opened in a way that they cannot be resold to another customer

If the goods are faulty or different from what you ordered, you have 7 days from receipt of the goods to reject the goods for a full refund. We will provide a refund as soon as possible and at the latest, within 30 days of agreeing to give the refund.

These clauses will not affect your statutory rights.